Remote Business Center Agent

Town office, Asoke

About LST

Lufthansa Services (Thailand) Ltd. a company of the Lufthansa Group, an aviation group with global operations covers the areas of passenger transportation, airfreight, and airline services. Currently we employed over 400 professionals providing airline ground services e.g. full range of passenger services, flight operations and cargo supervision at Suvarnabhumi International Airport and Bangkok Head Office. Our 20 years experienced, and exceptional services result an increasing range of business and customers. And due to our organization’s growth, we would like to invite experienced candidates and fresh graduates to join professional service team, for a position:

General Responsibilities:

  • Rebooking and Reissue Processing
  • Handling excess baggage charge and all other charges
  • Notify passengers / agents via email, phone, text message
  • Offer customer / agent alternative solutions
  • Reservations, service and sales of LHG products and its cooperation partners
  • Ensure all passenger services are provided within Lufthansa Group quality standards
  • Follow required safety and security procedures in accordance with all company guidelines and regulatory requirements
  • Project aprofessional and congenial personality for daily interaction with customers and customer service team members


  • Bachelor’s Degree
  • Fluent in English (TOEIC 650+)
  • German language is an advantage
  • Good perception and adaptability
  • Intercultural competence
  • Good PC user know-how
  • Ability for shift work; early mornings, late nights, weekends and holidays.

Required documents

  • Resume  
  • Recent Photographs  
  • Copy of Transcript and Education Certificate 
  • Copy of TOEIC Certificate (valid for 2 years from the test administration date)  
  • Copy of Thai ID Card 

Please apply via Apply now

  • Mention in Subject Line as ‘Applicationfor Remote Business Center Agent position -your name’Attach supporting document to;